Authenticity Guarantee This guarantee ensures that every item sold on Cheap Charlie's and our associated website is 100% authentic, oem original. This product is of exquisite aaa diamond quality and is entirely unique in its own way. We hope that you will use your items for its intended use and wear it until it shows years of love. Any claims against the product should be made immediately noted upon arrival to your house or office-space and emailed to our customer service team at: firstname.lastname@example.org ,we will not accept returns on any claim against this product on any pair that has been worn, have tags removed, or any other detailed in our return policy and terms of service. We take pride in our in house preparation process and are happy to help, always.